Manager of Civic Engagement

The Manager of Civic Engagement will serve as an expert in leadership development and governmental relations to establish and grow community-led cohorts at our community center campus. The Manager will have a pulse on local, state, and federal policy, and serve as a resource to community-led groups at the centers. The Manager will help develop leaders, known as Community Engineers, who take initiative and are active in their communities, working towards the common good; provide guidance and support to neighbors on advocating for themselves; and assist neighbors in building civic connections.

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Core Responsibilities:

  • Carries out the agency’s Community Engineers Leadership Training Program to equip neighbors with tools to influence change and realize the vision they have for their community. This includes assisting them in advocating for themselves and their community in public forums.
  • Establishes and cultivates relationships with community partners and government offices.
  • Supports neighbors with interaction and coordination of political requests that align with their vision.
  • Supports the development of relationships with local, state, and federal government entities that further neighbors’ visions and as requested by Sr. Civic Engagement Manager and BakerRipley leadership.
  • Responsible for training, guiding, and coordinating civic engagement projects and events with neighborhood residents.
  • Responsible for executing proactive engagement techniques to cultivate agency relationships with area civic associations.
  • Tracks policy, as well as, the socio-political landscape to anticipate strategic opportunities for the Civic Engagement Team and to assist Community Engineers and neighbors. This includes keeping abreast of current events.
  • Provides policy briefings to the Sr. Civic Engagement Manager and, if requested, to BakerRipley leadership that pertain to projects, plans, and long term goals.
  • Responsible for fostering relationships that support and build capacity for center and agency programs and initiatives.
  • Uses Appreciative Inquiry to design, develop, and implement civic engagement strategies and programs that increase community participation and, ultimately, engagement with the government. Develops mechanisms to measure and track levels of civic engagement over time.
  • Supports BakerRipley’s voter engagement and other civic participation strategies and tactics

Required Qualifications:

  • Effective project and time management skills.
  • Strong oral, written, and research skills.
  • Excellent interpersonal and relationship-building skills.
  • Critical and strategic thinking.
  • Knowledge about and experience in voter engagement.
  • Knowledge about and experience with public policy at all levels of government.
  • Strong organizational and multi-tasking skills.
  • Proven ability to self-motivate and achieve goals with little supervision.
  • Responsive and accountable.
  • Positive attitude with ability to motivate and inspire teammates.
  • Computer literate and proficient in use of Windows and Microsoft Office.

Qualifications

Education

Preferred Bachelors or better.

Experience

Required
1-2 years: Coordinating events and leading training
1-2 years: Public Speaking
1-2 years: Community organizing with successful engagement of participants and targeted audience including public officials

Bilingual Program Assistant

The Program Assistant is usually the first contact neighbors have with our centers so their role is very important in making sure we serve our neighbors with the resources, education and connection they are looking for. The Program Assistant accomplishes this by being responsible for the following duties:

  • Manage the front desk at the center
  • Ensure all lobby areas are equipped with up-to-date information regarding programs
  • Support center functions as needed
  • Attend weekly staff meetings and work closely with other Program Assistants
  • Make reminder phone calls for class start dates and/or cancellation of classes, as applicable, to members and instructors
  • Data entry including but not limited to class attendance and enrolling into and/or dropping students from classes, as applicable
  • Assist with center marketing such as: updating of lobby TV PowerPoint, creating of flyers and publishing posts on social media
  • Help with membership creation and renewals
  • Administrative support to campus includes but not limited to customer service, answering phones, taking and relaying messages, fee collection, distribution of correspondence, preparing reports as needed and inventory management
  • Support Community Resource Specialist, Manager of Community Development & Community Developer with other tasks as needed
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Qualifications

Skills

Required

  • Active Listening- Novice
  • Caring- Novice
  • Communication- Novice
  • Compassion- Novice
  • Customer Service- Novice
  • Dependable- Novice
  • Emotional Intelligence- Novice
  • Enthusiastic- Novice
  • Focused- Novice
  • Good Judgment- Novice
  • Helping Others- Novice
  • Honesty- Novice
  • Initiative- Novice
  • Inspiring Trust- Novice
  • Interpersonal Skills- Novice
  • Multitasking- Novice
  • Optimism- Novice
  • Resourceful – Novice

Preferred

  • Microsoft ExcelNovice
  • Microsoft OfficeNovice
  • Microsoft WordNovice
  • Social Media ExperienceNovice
  • Team OrientedNovice

Behaviors

Required

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter: Inspired to perform without outside help
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Education

Required: High School or better.

Program Assistant (Temporary)

The Program Assistant is usually the first contact neighbors have with our centers so their role is very important in making sure we serve our neighbors with the resources, education and connection they are looking for. The Program Assistant accomplishes this by being responsible for the following duties:

  • Manage the front desk at the center
  • Ensure all lobby areas are equipped with up-to-date information regarding programs
  • Support center functions as needed
  • Attend weekly staff meetings and work closely with other Program Assistants
  • Make reminder phone calls for class start dates and/or cancellation of classes, as applicable, to members and instructors
  • Data entry including but not limited to class attendance and enrolling into and/or dropping students from classes, as applicable
  • Assist with center marketing such as: updating of lobby TV PowerPoint, creating of flyers and publishing posts on social media
  • Help with membership creation and renewals
  • Administrative support to campus includes but not limited to customer service, answering phones, taking and relaying messages, fee collection, distribution of correspondence, preparing reports as needed and inventory management
  • Support Community Resource Specialist, Manager of Community Development & Community Developer with other tasks as needed
Apply Today

Qualifications

Skills

Required

  • RespectfulNovice

Preferred

  • Checking for Accuracy – Novice
  • Active Listening- Novice
  • Communication- Novice
  • Compassion- Novice
  • Creativity- Novice
  • Critical thinking- Novice
  • Customer Service- Novice
  • Dependable- Novice
  • Friendliness- Novice
  • Flexibility- Novice
  • Good Judgment- Novice
  • Helping Others- Novice
  • Interpersonal Skills- Novice
  • Microsoft Excel- Novice
  • Microsoft Word- Novice
  • Multitasking- Novice
  • Relationship Building- Novice

Behaviors

Preferred

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group

Motivations

Preferred

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Education

Required: High School or better.
Preferred: Associates or better.